Terms of Service

Terms of Service

Welcome to Palate Vape, an online vape store dedicated to providing exceptional vaping products and accessories. By using our website and making a purchase, you agree to comply with the following terms and conditions:

1. Age Restriction:
You must be of legal smoking age in your jurisdiction to use our services and make purchases. By accessing and using Palate Vape, you confirm that you are of legal age.

2. Product Information:
We strive to provide accurate and up-to-date product information on our website. However, Palate Vape does not warrant or guarantee the accuracy, completeness, or reliability of any product descriptions, images, or specifications. It is recommended to review the manufacturer’s details and consult a healthcare professional if needed before using any vaping product.

3. Purchase and Payment:
All purchases made on Palate Vape are subject to availability. Prices are displayed in your local currency and are inclusive of applicable taxes, unless otherwise stated. Payment methods accepted are specified during the checkout process. You agree to provide accurate and current payment information and authorize us to process your payment for the total amount.

4. Shipping and Delivery:
We offer shipping to eligible locations as specified on our website. Delivery times may vary based on your location and shipping method chosen. Palate Vape is not responsible for any customs duties, taxes, or other fees that may be imposed upon the import of your order. Please review our Shipping Policy for further details.

5. Returns and Refunds:
We strive for customer satisfaction. If you receive a defective or damaged product, please contact our customer support within 14 days of receipt. We may request supporting evidence, such as photographs or videos, to facilitate the return process. Please refer to our Returns Policy for detailed instructions.

6. Prohibited Use:
You agree not to use Palate Vape for any unlawful, unauthorized, or prohibited purposes. This includes but is not limited to violating any applicable laws, infringing upon intellectual property rights, transmitting harmful or malicious content, or engaging in any form of fraudulent activity.

7. Limitation of Liability:
Palate Vape and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or any products purchased. This includes, but is not limited to, loss of profits, data, or business opportunities.

8. Modifications to Terms:
Palate Vape reserves the right to modify or update these terms of service at any time without prior notice. It is your responsibility to review the terms periodically. Continued use of our services after any modifications implies your acceptance of the revised terms.

9. Governing Law:
These terms of service shall be governed by and construed in accordance with the laws of the jurisdiction in which Palate Vape operates, without regard to its conflict of law provisions.

10. Same day exchange for defective items.

By using Palate Vape, you acknowledge that you have read, understood, and agreed to these terms of service. If you have any questions or concerns, please contact our customer support for assistance.